Ai is changing businesses around the world. Are you ready?

The Holy Grail of Ai solutions for your call center & sales team.

This is the most comprehensive list of Ai companies and tools to save your business time, reduce costs and increase customer satisfaction you will ever find.

You're in good company

13

Unique Ai Software Solutions

105

Businesses optimized

30

Years of business consulting

Welcome to Knowing AI, the resource and connection that provides you with access to some of the most advanced tools designed to reduce costs by over 50% and increase operational efficiency across all divisions in your company.

Call center noise cancellation & voice enhancement

Real-time accent translation algorithm that aims to give everyone a choice on how they communicate. The company has selected BPOs and customer service operations as its first deployment horizon but will later go into multiple verticals across industries. 

Real-time sales & communition Ai support

Collaborate with AI in every conversation. We analyzed hundreds of millions of customer-agent interactions and designed an experience around the conversation. Designed for rapid deployment. Our API-first architecture provides quick integration with your CRM, knowledge base, desktop, and voice, chat, and messaging channels. ​ Create a single lens that combines all of that and presents an intuitive dashboard that displays customer intent and omnichannel journey insights.

Ai-powered training conversation simulations.

Increase Agent Speed to Proficiency Using Simulated Conversations. This software automates training and coaching using AI-powered simulations in contact centers — potentially saving you thousands per agent, annually.

  • Pre-hire Assessments
  • On-boarding
  • Coaching
  • Training

Ai Customer support bot

The only no-code platform that unites Generative AI with Enterprise-level LLMs, accelerating chat and voice automation from days to minutes.

  • Deflecting up to 60% of calls from your call center agents
  • Reduced operational costs savings of up to 40%
  • Increase in customer satisfaction by up to 20%

 

BDR sales assistant & buyer intelligence.

Automatically identify early adopters and prospects for your product. This software is a Buyer Intelligence platform for revenue teams. Top revenue teams use this tool to identify early adopters, help their BDRs personalize outreach, and enable their AEs with vital customer insights for every deal.

Secure workplace from any location, with any device.

Enable employees to work productively and securely any time, anywhere, on virtually any device. Virtual Desktop as a Service. Tailored virtual desktop solution delivers the technology, support, management, and expertise needed to fully embrace hybrid work.

  • Unified contact center solution that fully integrates with Enterprise Voice, Microsoft Teams, and Virtual Desktops.

Call center customer real-time interaction coaching.

This tool helps you put more money in the bank, lifting conversions by an average of 20%. Then we help you keep it there by minimizing contact center costs. But the real difference maker? This tool delivers: 

  • Real-time agent coaching with the advantage of human authenticity when it matters most.
  • Bolsters your operations through easy integration, rapid training, and accelerated time to proficiency.

Ai customer support ticket automation & workflow.

Generative AI knowledge base; automatically curated answers using GPT. It is the only tool out there that can ingest information from multiple sources, prioritize the best results, and use GPT to summarize the answer to the specific question in a way people understand. 

  • Salesforce & Zendesk integration
  • Receive suggestions for help with documentation
  • Categorize & analyze sentiment automatically
  • Get instant visibility into similar ticket solutions

Financial Institution efficiency & omni channel support tool.

Generative AI knowledge base; automatically curated answers using GPT. It is the only tool out there that can ingest information from multiple sources, prioritize the best results, and use GPT to summarize the answer to the specific question in a way people understand. 

  • Salesforce & Zendesk integration
  • Receive suggestions for help with documentation
  • Categorize & analyze sentiment automatically
  • Get instant visibility into similar ticket solutions

Revenue recovery & revenue generation.

This software is an outbound campaigning and customer engagement platform specializing in B2C compliance. Focused on Revenue Recovery and Revenue Generation via the industry’s best Right Party Contact with a unique set of tools to facilitate advanced agent productivity. Almost 50% of their customers are Financial Services companies, including many Tier 1 banks and lenders.

All in one AI-powered platform. Chat & SMS, support, automation & more.

This software is an outbound campaigning and customer engagement platform specializing in B2C compliance. Focused on Revenue Recovery and Revenue Generation via the industry’s best Right Party Contact with a unique set of tools to facilitate advanced agent productivity. Almost 50% of their customers are Financial Services companies, including many Tier 1 banks and lenders.

Contact Center agent/coach performance and gamification.

A performance engagement platform that is leveraging AI to improve agent performance, increase results and reduce agent churn. Enabling coaches to turn every agent into their best agent with powerful analytics and practical next best actions.

Behind the list...

We use Ai tools and technology to reduce the churn of customers with a better customer service experience. Time to reduce costs by 20-60%. Ready?

Luke Wyckoff – Ai & Business Consultant

© 2023 Know Ai. All Rights Reserved.